New Balance Limited Golf Shoe Warranty
New Balance warrants its golf shoes to be free from defects in materials and workmanship, and where applicable; waterproof*, for 12 months from date of purchase.
The limited warranty excludes
Claim requirements
**unacceptable formats include; hand written receipts, excel documents, and/or word documents
Retailers are expected to; assess their customers claims, and ONLY submit claims they are satisfied meet the criteria, in accordance with the above-mentioned exclusions
The limited warranty excludes
- wear resulting from reasonable use
- wear and/or damage resulting from misuse and/or improper use
- wear and/or damage resulting from contact between shoes and harmful chemicals/substances, and the like
- accidental damage
- *water entering resulting from any of the above
- *water entering via normal and/or natural means, through the shoe opening and/or tongue
Claim requirements
- images clearly showing; i. the whole shoe(s), ii. the fault, iii. the label underneath the tongue
- description of the fault
- i. sku code, ii. model description including colour, iii. EAN
- copy of the proof of purchase**
- your Brand Fusion account number
- your customers name
**unacceptable formats include; hand written receipts, excel documents, and/or word documents
Retailers are expected to; assess their customers claims, and ONLY submit claims they are satisfied meet the criteria, in accordance with the above-mentioned exclusions
